Privacy policy

Version: 1.1
Effective date: 23 July 2026
Business: Sound Base Education — ABN 47 547 295 215

This Privacy Policy explains how Sound Base Education collects, uses, stores and discloses personal information when customers use the Sound Base Education Shopify store.

Information We Collect

• Name and contact details
• Billing and delivery addresses
• Email address and telephone number
• Order and purchase history
• Information required to process payments (processed securely by Shopify payment providers)

How We Use Your Information

• Process and fulfil orders
• Provide customer support
• Arrange shipping through Australia Post and Shippit
• Communicate about orders and enquiries
• Send marketing communications where consent has been provided

Sharing Information

Personal information is shared only where necessary to provide services, including Shopify, secure payment providers, Australia Post and Shippit. Sound Base Education does not sell personal information.

Photographs and Images

Sound Base Education respects the privacy of children and families. Information regarding the publication and use of photographs and images on this website is available in the Website Terms of Use.

Data Security

Reasonable steps are taken to protect personal information from unauthorised access, loss or misuse.

Access and Correction

You may request access to or correction of your personal information by contacting Sound Base Education.

Cookies

Our Shopify website uses cookies and similar technologies to improve website functionality and customer experience.

Contact Us

Sound Base Education
ABN: 47 547 295 215
Email: cathy@soundbaseeducation.com.au

Policy Review

This policy is reviewed periodically and updated where necessary.